Complaint Builder

For HOA & condo homeowners

Who it's forHomeowners in a dispute with their HOA or condo board.

Write a complaint to your HOA that gets taken seriously

Answer a few questions about what happened. You get a formal letter for your board, your proof put in order, and a short summary you can show a lawyer.

A professional letter. It says what happened, what you want fixed, and by when.
Your proof in order. Photos, emails and records listed by date, with anything missing pointed out.
Ready for a lawyer. A short summary of your case that a lawyer can read in minutes.

One-time payment
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Leak complaint · letter Complaint Builder

“Water's been coming through my bathroom ceiling from upstairs since March. Told the manager 3 times. Nothing.”

Re: Written complaint — repairs from poor maintenance — Unit 2A

Mar 12	Leak from Unit 4B into bathroom ceiling	Ex. A
Mar 14	Reported to manager by email	Ex. B
Apr 2	Second report; no response	Ex. C
May 20	Plumber: source is 4B supply line	Ex. D

I am requesting that the Board: repair the source by Nov 15 and reimburse $2,400 (Exhibit E).

Missing: photos of the damage · reply requested by Nov 4

Letter, exhibit sheets & case summary ready

What it does for you

A clear complaint is harder to ignore

Your facts in date order: when it started, every report you made, every reply you got or didn't.

An evidence checklist for your kind of problem, so you see what's missing before you send.

A calm, formal letter that says exactly what you're asking the board to do, and by when.

A case summary a lawyer can read in five minutes: parties, timeline, exhibits and your questions.

In California, Florida and Texas, you can also add wording based on your state's law, like a request to see the HOA's records.

How it works

Three steps to a finished letter

Describe the problem

Pick the kind of dispute and tell it in your own words. You'll get questions and an evidence list made for that kind of problem.

Build your timeline and evidence

Add dates and the documents you have. Each one gets an exhibit letter, and anything missing is flagged.

Download and send

A formal letter, exhibit cover sheets and a case summary, as PDF or Word. You review it, sign it and send it yourself.

What you get

Everything you need to put it in writing

Letter to the boardFormal, dated, with your requests and a reply date

Case summary for a lawyerFacts, timeline, evidence index, questions to ask

Exhibit index & cover sheetsEvery document lettered A, B, C… in order

Records requestAsk to inspect or copy association records

State options (CA, FL, TX)Dispute-resolution, hearing and inquiry wording

Evidence gap checkFlags what's missing before you send

Built for the disputes owners actually have

Questions made for your kind of problem

Leaks & repairsFines & feesNoise & nuisance neighborsRecords requestsArchitectural denialsDisability accommodationsSelective enforcementRetaliation

FAQ

Questions about the Complaint Builder

Is this legal advice?

No. The HOA Guide is not a law firm, and the Complaint Builder is not a substitute for the advice of an attorney. It's a document-preparation tool: it organizes the facts you provide into formal documents. It doesn't tell you whether you have a claim or what to do about it. For that, talk to a licensed attorney in your state.

Will this help me win?

No tool can promise an outcome. What it does is make your complaint clear, complete and documented, which makes it easier for a board to act on and easier for a lawyer or mediator to review.

Which states does it work in?

Every state. California, Florida and Texas owners also get state-specific reference notes and optional letter wording, written by hand and checked against the official statutes. Owners in other states get the same packet in plain, formal wording without state-law citations.

How does the AI work?

When you press the draft button, an AI rewrites the facts you entered into a formal letter or a numbered statement of facts. It's set up to use only your facts. It won't add events, cite laws, draw legal conclusions or make threats. Any state-law wording comes from fixed text, not the AI. You can edit every word, or write it yourself.

Is it a subscription?

No. It's $29 once. Your complaints stay saved in your account, so you can add to the timeline and evidence and download an updated packet whenever things change.

Is my information private?

Your complaints are saved in your account and nobody else can see them. We never send anything to your HOA; you send the documents yourself. When you use the draft button, the facts you entered are sent to our AI provider to write the draft.

Can a lawyer use what I make?

That's what the case summary is for. If you'd like to talk to one, our free case review connects homeowners with attorneys who handle HOA disputes.

Already bought it? Sign in. Want to talk to a lawyer instead? Get a free case review.

Put it in writing tonight

$29, once. A formal letter, your evidence in order and a summary a lawyer can read.

Build my complaint · $29

Not a law firm. Not legal advice. The Complaint Builder is a document-preparation tool: it organizes the facts you provide and is not a substitute for the advice of an attorney.