======================================================================== [ASSOCIATION NAME] — RESIDENT COMPLAINT FORM Free template from The HOA Guide — thehoaguide.com ======================================================================== ------------------------------------------------------------------------ SECTION 1 — COMPLAINANT INFORMATION ------------------------------------------------------------------------ Name: ____________________________________ Unit / Lot / Address: ____________________________________________________ Phone: ____________________ Email: ______________________________ Date of complaint: ______________ ------------------------------------------------------------------------ SECTION 2 — INCIDENT DETAILS ------------------------------------------------------------------------ Date of incident: ______________ Time of incident: ______________ Location / address where the issue occurred: ________________________________________________________________________ ------------------------------------------------------------------------ SECTION 3 — VIOLATION TYPE / CATEGORY (check all that apply) ------------------------------------------------------------------------ [ ] Noise [ ] Parking [ ] Pets [ ] Architectural (unapproved modifications) [ ] Landscaping / Yard maintenance [ ] Trash / Debris [ ] Common area damage or misuse [ ] Nuisance behavior [ ] Other: ________________________________________________________ ------------------------------------------------------------------------ SECTION 4 — DESCRIPTION OF COMPLAINT ------------------------------------------------------------------------ Describe the issue in detail. Include what happened, who was involved, and how long the problem has been going on. ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ------------------------------------------------------------------------ SECTION 5 — PRIOR ATTEMPTS TO RESOLVE ------------------------------------------------------------------------ Have you spoken to the other party about this issue? [ ] Yes [ ] No If yes, describe the conversation and outcome: ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ------------------------------------------------------------------------ SECTION 6 — DESIRED RESOLUTION ------------------------------------------------------------------------ What outcome are you requesting? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ------------------------------------------------------------------------ SECTION 7 — SUPPORTING EVIDENCE (check all that apply) ------------------------------------------------------------------------ [ ] Photos [ ] Videos [ ] Written correspondence (emails, texts, letters) [ ] Witness statements [ ] Other: ________________________________________________________ Attach copies of any supporting evidence to this form. ------------------------------------------------------------------------ SECTION 8 — COMPLAINANT SIGNATURE ------------------------------------------------------------------------ By signing below, I confirm that the information in this complaint is true and accurate to the best of my knowledge. Signature: ____________________________________ Date: ______________ Print name: ____________________________________ ======================================================================== FOR BOARD / MANAGEMENT USE ONLY ======================================================================== Date received: ______________ Received by: ____________________________________ Assigned to: ____________________________________ Category: ____________________________________ Priority: [ ] Low [ ] Medium [ ] High [ ] Urgent Investigation notes: ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Action taken: ________________________________________________________________________ ________________________________________________________________________ Follow-up required? [ ] Yes [ ] No Date resolved: ______________ Resolved by: ____________________________________ ======================================================================== Free template from The HOA Guide — thehoaguide.com ========================================================================